Privacy Policy

Effective September 8, 2026

HVAC Smart Solution Services Corp respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and how you can contact us about it.

Information we collect

When you request a quote or appointment, we may collect your name, telephone number, email address, service address or city, preferred appointment details, equipment information, and any notes you choose to provide. Our server may also process limited technical information such as IP address, browser information, and request time for security and reliability.

How we use it

We use this information to respond to your request, schedule and deliver HVAC services, prepare estimates, provide customer support, prevent abuse, maintain business records, and meet legal or safety obligations. We do not sell your personal information.

Service providers and disclosures

Website forms, including the booking assistant submission, are processed through FormSubmit and delivered to our business email account. Optional Meta analytics is loaded only after you select "Accept analytics." These providers may process information outside Canada under their own privacy terms. Please do not submit payment-card information, government identification numbers, or other unnecessary sensitive information through the forms or booking assistant.

Consent and your choices

Submitting a form confirms your consent to use and disclose the information for the purposes described beside the form and in this policy. Analytics consent is optional and can be declined without affecting essential website functions. You can clear this site's local storage in your browser to reset the analytics choice.

Retention and safeguards

We keep personal information only as long as reasonably necessary for the service request, business records, safety, warranty, and legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission or email system is completely secure.

Access, correction, and questions

You may ask to access or correct personal information we hold about you, or withdraw consent where legally permitted. Contact us at hvacssscorp@gmail.com or 416-316-1616. We may need to verify your identity before completing a request.

Updates

We may update this policy when our services or legal obligations change. The effective date above identifies the current version.